This is a reference guide to getting the most out of computer-based communications. The book explains fax and mail technology, from hardware and add-ons, to software options, to new cellular links for portable computing. In addition, it includes guides for choosing, installing and configuring computer modems, scanners, and internal and external data/fax modems. The book covers both DOS Windows and Mac software and provides users with information on connecting with the Internet and other on-line services. There is guidance on how to convert faxes to text with OCR software, an exploration of E-mail options, from MCI mail to the Internet, and an explanation of modem commands, giving users the power to automate communications procedures. The accompanying disk contains shareware utilities.